Picking Your End-of-Lease Cleaning Service (Full Guide)

Updated March 21, 2024 · 6 min read

Need help finding the best end-of-lease cleaners in your area? Here’s a guide on picking the best cleaners and what you should look for when hiring them.

What is an End-of-Lease Cleaning?

What is an End-of-Lease Cleaning

An end-of-lease clean (also called bond cleaning in Australia) is a thorough clean you have someone do at the end of a rental agreement. When tenants move out of a rented property, they must leave the place clean and tidy. The rule of thumb is to get it back to the state it was in at the beginning of your lease.

Getting an end-of-lease clean is often a requirement to get your security deposit or "bond" back from the landlord or property management agency.

The cleaning involves a deep clean of the property, including areas that might not be part of regular cleaning routines. It typically covers:

  • Cleaning floors
  • Steam cleaning carpets
  • Wiping down walls and windows (inside and out)
  • Cleaning kitchen appliances (such as the oven and stovetop, which often require special attention)
  • Sanitising bathrooms
  • Tidying up gardens and outdoor areas
  • Cleaning Cupboards, shelves, and fixtures

The level of detail required in an end-of-lease cleaning can be much higher than in regular house cleaning. So, hiring professional cleaning services is often the best route, as they have the experience and equipment necessary to meet the detailed cleaning standards set by landlords and property management agencies.


If you don't have time to complete end-of-lease cleaning requests, hire these End-of-Lease Cleaners in Victoria. Check out these directories:

Find End-of-Lease Cleaners In:
Altona Meadows Altona
Williamstown Newport
Altona North Seabrook
Laverton Spotswood
South Kingsville Seaholme
Brooklyn Williamstown North

What Happens When I Don’t Get a Good End-of-Lease Clean?

If your end-of-lease cleaning doesn’t meet the landlord’s standards, you can lose a portion of the bond, which the owner withholds to cover cleaning costs or repairs. That’s why many hire professional cleaners who offer a bond-back guarantee (more on that later).

Considerations When Choosing an End-of-Lease Cleaner

Considerations When Choosing

Choosing the right End-of-Lease cleaner is crucial to ensure you meet the cleaning requirements of your lease agreement and secure the return of your bond. Here are some important considerations to keep in mind:

1) Satisfaction Guarantee

Most renters with end-of-lease cleaning experiences chase after cleaners with a satisfaction guarantee. That means you can have the cleaners come back to clean again with no extra charge or even get a refund if you don’t get your rent bond back.

This guarantee is more common than most people think. So, finding an end-of-lease cleaner that will agree to a satisfaction guarantee won't be impossible. Make sure that this agreement is on your contract. That way, you gain peace of mind and won't have to pay additional costs.

2) Client Reviews

We always recommend that you look at past client reviews and testimonials to gauge the reliability and quality of the cleaning service. You can check reviews on Google or look for cleaners on directories such as ours.

Reviews provide insights into a company’s performance, customer service, and ability to handle disputes or problems. A company with consistently positive reviews is likely a safe bet. Watch out for businesses with fake reviews. You can verify if they’re legitimate by clicking on some of the review givers and seeing if they’ve already given a fair number of reviews to other businesses.

3) Experience

The experience of the cleaning company isn’t everything, but it matters. You’re likely to get better overall service from a company that’s been around for fifteen years than one that’s been around for one. That’s not always the case, so you need to consider this along with others.

Overall, most experienced cleaners will better understand the expectations for end-of-lease cleanings. They’re also more likely to have dealt with a wider range of properties and conditions, and they’ll know how to tackle different cleaning challenges efficiently.

4) Deep Cleaning Services

You also want to hire a cleaning company that offers the deep cleaning services required for End-of-Lease cleaning. These deep clean services include comprehensive cleaning of carpets, walls, windows, kitchens (including ovens and stovetops), bathrooms, and any outdoor areas.

The company should also be equipped to deal with tough stains and accumulated dirt. Check if they use deep cleaning equipment to do the job.

5) Cleaning Requirements

Check if your lease agreement has any specific cleaning requirements. Some landlords or agents may require professional carpet cleaning, for example. Check if the cleaning service you choose can meet these specific requirements. This will help you avoid any disputes over the bond.

6) Communication

Good communication with your cleaning service will give you a smoother experience. They should be responsive. It’s also a great indicator if an end-of-lease cleaner takes time to understand your specific needs and requests when you’re inquiring. Ask for clear information about their services, including what is and isn’t covered.

7) Eco-friendliness

If you’re concerned about the environmental impact of cleaning agents and practices, look for a cleaning service that uses eco-friendly products and methods. Some landlords will specify this detail in your lease agreement.

Not only is an eco-friendly clean better for the environment. It’s also healthier for people sensitive to harsh chemicals. Keep the next tenants in mind when getting an end-of-lease clean. It’s the right thing to do.

8) Price

While price shouldn’t be the only factor in your decision, it’s certainly an important consideration. Get quotes from several services to compare prices, but be wary of prices that seem too good to be true. They might likely be indicators of lower-quality services or hidden costs. Look for competitive pricing that aligns with the comprehensive services offered.

Final Thoughts

Keeping these considerations in mind will help you choose an end-of-lease cleaning service that will return your bond and leave your leased property in pristine condition for its next occupants. Need help finding the best end-of-lease cleaners? We’ve got you covered. Sign up with Easyhome and get quotes from vetted and qualified end-of-lease cleaners. It costs you nothing.

Patrick Mabilog

Article by

Patrick Mabilog

Patrick is the Business Development Officer of Easyhomes. He helps Australian homeowners connect with real estate and home industry experts who can help the homeownership or moving process easy.